|Summary of My Selling Policies|
|Payment||We accept most payment methods. Paypal is preferred, for purchases under £250.00, and we also accept all major debit/credit cards, bank to bank transfers, cheques (allowing up to 10 working days to clear), bank drafts, plus most other legitimate/reasonable methods of payment.|
|Fees||UK Value Added Tax is included in the final price of the Item(s) purchased; however, if you reside outside the EEC, and your purchase is exported directly outside the EEC, then you will not be liable for EEC VAT at 20%. Thus this excess charge will be deducted from your parts total by dividing your purchase total price by 1.2 to remove the VAT.|
Also, if you are within the EEC VAT scheme, and provide your EEC VAT registration number, then the same reduction in purchase total may apply.
Local import duties are not covered in our quotes and we advise that you check such liabilities before you place your bid if you are unsure.
Please contact/inform us if you feel you qualify for EEC VAT exemption, and, if appropriate, we will adjust your invoice to remove the EEC VAT content, plus raise appropriate export documentation if required.
|Shipping||We ship/post to the UK, Europe & Worldwide (mostly by fastest surface or air mail), and include appropriate packaging - no matter how sophisticated your parcel, within our delivery/postage quotation.|
Adequate insurance is always included, unless otherwise specified.
Furthermore, if you purchase multiple items, then the cumulative postage quotes will be adjusted downwards as appropriate.
|Delivery||Stock items are invariably shipped within 48 hours of cleared funds (normally within 24 hours or same day). All Ebay shop and auction items are assumed as being stock items (unless otherwise stated), and will be posted/shipped within this timeframe, assuming all financial transaction and delivery details have been completed.|
All items purchased requiring modifications, upgrades, or for the inclusion of additional stock or non stock parts, may be subject to delay, however, you will be notified accordingly.
|Refunds & Returns||Consumers in the E.U. who buy at a fixed price (Buy it Now) have the right to cancel. To cancel, please contact us in writing or by e-mail within 7 working days after receiving the goods. You will have to return the goods to us at your own cost and risk; we will refund the purchase price and the original postage charge.|
Your statutory rights are not affected.
|Contact Me||Feedback is the essence of a good ebayer, and we appreciate the superb feedback that has been given us already. However, due to so many transactions within our ebay shop, we have adopted a policy of returning feedback only on a weekly basis (normally every Friday).|
Unfortunately however, some feedback inevitably becomes overlooked. If this is the case for you, please remind us and we will respond accordingly.
Our contact email is: firstname.lastname@example.org
We will endeavour to reply to emails within 24 hours. Hours of business 9 - 4:30 Monday to Thursday, 9 - 4 Friday.
Our Vat number is 373 2330 72
RPi Engineering International Ltd.